REFUND POLICY
Last Updated: July 9, 2026
At Vairya, customer satisfaction is important to us. If your return is approved, we will process your refund promptly.
Refund Eligibility
Refunds are issued only after the returned product successfully passes our quality inspection.
Refunds are applicable for:
• Approved returns.
• Cancelled orders (before dispatch).
• Products found to be damaged, defective, or incorrectly shipped.
Refund Method
Refunds will be processed to the original payment method used during purchase.
For Cash on Delivery (COD) orders, refunds may be processed via bank transfer or another mutually agreed method after collecting the required account details.
Refund Timeline
Once approved:
• Refunds are initiated within 5–7 business days.
• Depending on your bank or payment provider, it may take an additional 3–10 business days for the amount to reflect in your account.
Shipping Charges
Shipping charges, if applicable, are generally non-refundable unless the return is due to an error on our part or a damaged/incorrect product.
Failed Refunds
If you have not received your refund within the expected timeline, please contact your bank or payment provider first. If the issue persists, our customer support team will be happy to assist you.